Digitise Technology Sdn Bhd, which does business as Digitise Mall, is sensitive to privacy issues on the Internet. We believe it is important that you understand how we treat the information you may provide to us. This privacy statement applies to information collected by the websites and mobile App we manage and control, including www.digitisetech.com, www.digitisemall.com and other domains owned and operated by Digitise Technology Sdn Bhd and Digitise Mall hereafter referred to collectively as DIGITISETECH.

In the normal course of business, we will collect both personal information about you and non-personal information associated with you. We will always endeavor to protect this information, hold it in confidence, and protect it from theft. In general, we utilize both non-personal and personally identifiable information that you provide to us or that we collect in the normal course of business to communicate with you about our service and product offerings and deliver those offerings in an efficient manner. For these purposes, DIGITISETECH employees or authorized contractors and third-party agents will have access to some or all of this non-personal and personally identifiable information.

Unless specifically stated otherwise, the information you provide or that is associated with you is never shared with anyone other than DIGITISETECH employees, instructors, or authorized contractors and agents. DIGITISETECH never trades or sells its student’s personal information except as provided in this policy.

How We Gather Information

DIGITISETECH and its affiliates gather and store information in many ways, including but not limited to the following:

Your DigitiseMall store front Account: To save you time and make our DigitiseMall platform Management services even easier to use, you may create a DigitiseMall store account using your personal information. You may do this by visiting https://www.digitisemall.com/login/. The Digitise Mall Management Platform system saves your information and references it to your phone number, and password. The next time you visit the DigitiseMall Management Platform system, you can simply enter your phone number and password. If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date) though DigitiseMall Management Platform system does not retain credit card information after your transaction is completed. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We also use the mailing address to send you new product brochures and other items of interest.

Your DigitiseMall Mobile App Account: To save you time and make our online shopping services even easier to use, you may create a DigitiseMall Mobile App account using your personal information. You may do this by visiting https://www.digitisemall.com/account/. The DigitiseMall Mobile App system saves your information and references it to your phone number, and password. The next time you visit the DigitiseMall Mobile App, you can simply enter your phone number and password. If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date) though DigitiseMall Mobile App does not retain credit card information after your transaction is completed. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We also use the mailing address to send you new product brochures and other items of interest.

Event or course registration: When you register online for an event, we collect the information you provide us, including your name, contact information, affiliation, the name and location of the course, and attendance information. We use this information to ensure that you are properly registered for the event you have selected, and to notify you about other events that may be of interest to you. We also use this information in the event of fulfilling our obligations to provide the event to you, including providing you event materials and contacting you with respect to the event itself. In addition, customer feedback forms, together with the identity of the customer completing the evaluation, may be made available to DIGITISETECH employees responsible for evaluating the quality of the event, including the organizers themselves.

Contracted service-providers: DIGITISETECH may use outside vendors or third parties to administer events we sponsor, or for other promotion activities. The authentication and validation process may include requiring persons to provide identification (or photographing participants). Copies of such authentication information, as well as the identity of those attending the event may be collected and stored by DIGITISETECH, but this information will be used by DIGITISETECH in accordance with this privacy policy, to prevent fraud and to ensure the identity of those participating in the event.

Co-sponsoring organizations: Some DIGITISETECH promotion events are co-sponsored by other organizations or companies. Examples include DIGITISETECH Private events that are held in conjunction with private industry, government agencies, or education institutions. When you register for one of these events, the co-sponsoring organization may have access to your registration data. The co-sponsor may use this information for purposes related to the event but, unless you are specifically notified otherwise, may not share it with others or use the data for marketing purposes. When you attend a event, whether sponsored by DIGITISETECH or otherwise, DIGITISETECH may collect information concerning your participation and feedback. For example, DIGITISETECH representatives may scan badges of event participants, and may share the information from such scans with sponsoring vendors. DIGITISETECH occasionally presents products and services in conjunction with events sponsored by other organizations. In these cases, event registration may be handled by the event sponsor. When attempting to register via a link from the DIGITISETECH web site, you will be presented with a web page informing you that the registration is not being handled by DIGITISETECH. In these cases, you should familiarize yourself with the privacy policy of the sponsor organization. DIGITISETECH is not responsible for the privacy or security policies of these third parties.

Your employer: Many organizations purchase vouchers that may be used by their employees to pay for DIGITISETECH product and services. By using a voucher, the customer understands and agrees that their customer data, including contact information and product-related data may be shared with the organization’s designated contact. If your employer has purchased DIGITISETECH online marketing services, your company email address may have also been provided to us by your organization. This information is used solely for the purposes of deploying purchased services across your organization.

Contest or surveys: DIGITISETECH may occasionally provide you the opportunity to participate in contests or surveys on our site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact and demographic information such as name and address. We may share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users.

Normal course of business: When you contact DIGITISETECH, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Marketing and communications channels: DIGITISETECH may use Twitter, Instagram, WhatsApp, Facebook or other social media outlets to market and promote its offerings and services. Any communications you make with DIGITISETECH using these media may be used by DIGITISETECH in accordance with this policy.

Vendors, Suppliers, or Other Access to Your Information

We may provide access to your personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

DIGITISETECH may be liable, in the event of damages, if we choose a third party to process your personal data when or while we know that the third party processes your data in a manner that is inconsistent with the Privacy Shield Principles and we are responsible for the event.

Legal Access to Your Information

We may share personal information with companies, organizations or individuals outside of DIGITISETECH if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, Terms of Use, or other potential violation of DIGITISETECH contracts or rules, including investigation of potential violations.
  • detect, prevent, investigate or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of DIGITISETECH, our users or the public as required or permitted by law.

Website Activity

Log Files. As is true of most Web sites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). DIGITISETECH may associate your device identifiers or phone number with your DIGITISETECH Account.

We use this information to analyze trends, to administer the site, to track how visitors interact with the site.

Cookies. A cookie is a small file that is stored on a user’s computer for record-keeping purposes. DIGITISETECH typically uses both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, and can be used when you return to our site to help identify you or allow you to log in, or on other third-party sites to communicate to you via online-marketing channels. You can remove persistent cookies by following directions provided in your Internet browser’s help file.

When you log into your DIGITISETECH Mobile App account you may select the “Keep me logged in” check box to set a persistent cookie to store your password, so you don’t have to enter it more than once. You can remove the Mobile App login cookie by clicking the “Logout” link.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as the account dashboard, contests or surveys, will be limited and you may need to reenter personal information when you register for events.

Marketing & Advertising, Including on Other Websites

We engage third-party companies, including but not limited to Google and Facebook, to place and track advertisements on third-party websites. Like most advertisers, we place advertisements where we think they will be most relevant to customers. We place advertisements by developing and using our own marketing segments that may combine online and offline information about our current and prospective customers. In addition, we may use marketing segments provided by online publishers and network advertising companies. You may choose to opt-out of such internet-advertising campaigns by visiting the Network Advertising Initiative’s Consumer Opt-Out page at https://www.networkadvertising.org/choices/.

Network advertising companies that provide these services have their own privacy policies and are not subject to our online privacy statement. Many of these companies provide ways to avoid targeted advertising provided by, or thru, them. We may base these campaigns on non-personal information collected about you (e.g. we may track site activity and then deliver ads via third-party sites related to cookies associated with these activities), or on personally identifiable information (e.g. we may select a subset of cookies associated with certain courses taken, and customize an informational campaign more relevant to, say, penetration testers than incident responders).

How We Protect Your Personal Information

DIGITISETECH safeguards the security of the data you send us with physical, electronic, administrative and managerial procedures. Likewise, we urge you to take every precaution to protect your personal data when you are on the Internet. These precautions include storing passwords in a reputable password manager, using unique passwords for every website or application, changing your password often, using a combination of letters, numbers and symbols, and using a secure browser over a secured network.

The DIGITISETECH website currently uses at Industry Standard Encryption on all web pages where personal information is submitted. This is designed to protect the confidentiality of your personal and credit card information as it is transmitted to us over the Internet.

DIGITISETECH has designed its system to not store credit card numbers on our servers. Credit card numbers are submitted to a credit card authorization service. This service provides DIGITISETECH with credit card validation information only. We do not have access to your personal financial data.

DIGITISETECH may employ independent contractors to help manage data services, and such contractors may have access to data, similar to the access we give our employees. For example, we may choose to use a third-party application service to manage our customer relationship management activities, and DIGITISETECH may store sales account data, including personally identifiable information, with such a service provider. We endeavor to ensure that these third-party providers are protecting your information, but we are not ultimately responsible for their practices.

Access and Use of Your Personal Information

To review and update your personal contact information, simply visit https://www.digitisemall.com/login/ and log in with your phone number and password, then select “Personal Information” under your name. We encourage you to review your preferences regularly to keep the information current.

You may choose to unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in the message you received.

If at any time after registering for information, your personal data changes, you change your mind about receiving information from us, wish to cancel your account or request that DIGITISETECH no longer use your information to provide you services, contact us at info@digitisetech.com to have the information changed or removed, subject to our need to comply with our legal obligations or contractual agreements.

Newsletters and Promotional Emails

If you no longer wish to receive our newsletters and promotional communications from DIGITISETECH, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by accessing your preferences by logging into https://www.digitisemall.com/login/  as described in the previous paragraph.

Links To Other Sites

The DIGITISETECH web site contains links to other sites that are not owned or controlled by DIGITISETECH. Please be aware that DIGITISETECH is not responsible for the privacy or security practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Information Obtained From Third Parties

DIGITISETECH does not sell or trade your personal information. We may at times receive contact lists from other organizations. We may send mailings such as brochures to these addresses. Typically, these are one-time mailings, and the data is not entered into our database. If you want to remove yourself from the third party’s database, you must contact them directly. These mailings have a brochure code printed on the mailing label. By providing this code, we will be able to tell you from what provider we received your contact info.

Statement Regarding Privacy Shield

DIGITISETECH complies with the Malaysia Personal Data Protection Act 2010 (PDPA) of Act 709, EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (Privacy Shield) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom and Switzerland to the United States in reliance on Privacy Shield.

In compliance with the Privacy Shield Principles, DIGITISETECH commits to resolve complaints about your privacy and our collection or use of your personal information. Individuals with inquiries or complaints regarding this privacy policy should first contact DIGITISETECH at privacy@digitisetech.com

DIGITISETECH’ commitments under the Personal Data Protection Act are subject to the investigatory and enforcement powers of Personal Data Protection Department (PDPD) whom is an agency under the Ministry of Communications and Multimedia Commission (MCMC) established on May 16, 2011 after the Parliament passed the bill relating to the Personal Data Protection Act 2010 (PDPA) of Act 709.


Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13, nor do we knowingly distribute such information to third parties. If we become aware that we received personal information from someone under the age of 13, we will take steps to delete such information from our records. If you believe we have personal information from someone under 13, please contact us privacy@digitisetech.com.

Changes To This Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at privacy@digitisetech.com